If you tripped over something in an aisle or slipped on some juice in a supermarket, you may be entitled to make a claim for compensation. This is not something many customers will think of, however if you obtained injuries through no fault of your won, then it is your personal right to make a claim for compensation.
Supermarket chains such as Tesco or Waitrose owe their customers a duty of care whenever a customer goes onto their premises. This duty of care can even extend to the supermarket car park. Supermarkets should ensure that their customers feel safe at all times when shopping at their stores, as they are ultimately responsible for their well being.
What you should do if you are involved in a work related accident
Thousands of workers are involved in various tasks in order to ensure that a supermarket operates efficiently. This incorporates a wide range of jobs which include cleaning, working on the checkouts, and shelf stacking. Depending on the type of work involved, obviously some of these work areas contain more potential hazards than others.
Many people assume that working in building sites and other industrial areas can be dangerous. However, working as a check out assistant has its own health risks. Check out assistants can suffer from repetitive train injuries in their wrists, shoulders and elbows. There is also a further risk in suffering from neck and back injuries, if their working area is not set up appropriately. Shelf stackers can face risks from lifting heavy objects or slipping on spills.
As an employee you may wish to seek action against your employer if you suffered an accident. It is strongly recommended that you seek legal advice before doing so, as you will be better informed about your chances of gaining compensation.
Things you should do as a customer if you are involved in an accident
If you happen to fall or trip over an obstacle in the supermarket that should not have been there, and you sustain injuries as a result, there are some things you should do in order to help your claim later if you decide to make one.
Quite soon after the accident you should report it to the manager or to someone at the customer services desk. You will most likely be given an accident report form to fill In case you are not given a form you can ask for one or make sure that the accident is recorded in the accident book.
You should make note of the contact details of any witnesses around at the time of the accident. You should also use a camera if you can to take photos of the scene of the accident, paying particular attention to important details. A camera on your phone should also be sufficient to do the job. By gathering all of this evidence, you are making your case stronger.
If you have suffered an accident at a supermarket and are unsure on your next steps, our solicitors will assess your case and advise you on your next steps.
Ayesha Salim is editor of the UK Lawyers Network. Ayesha writes articles about supermarket slip claim, public place accidents and slips and trips. Please visit the website if you would like to see more of Ayesha’s work or if you would like to contact local solicitor or to talk with a personal injury lawyer.
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