In Dallas, the North Texas Tollway Authority, an entity responsible for collecting tolls, has been scrutinized for months over its toll collecting policy. This policy charges drivers who do not pay up at the toll booth fines of hundreds, or even thousands, of dollars. Because the NTTA has been under fire in the public eye, it announced today two steps it says that will target improving customer satisfaction.
The first measure that the NTTA took was to allow all drivers to use the electronic toll collection lanes, including those who do not have one. They are able to do this without being punished with a twenty five dollar fine.
Before this measure, drivers without toll tags that utilized the electronic lanes on the Dallas North Tollway were seen at as violators and would be fined twenty five dollars for each time they passed through an electronic toll booth, rather than a cash booth after the fact.
However, after February eighth, the drivers lacking a toll tag who use the electronic lanes will be given the opportunity to pay for the tolls before being slammed with the additional twenty five dollar fine. But these toll charges will continue to be calculated at the cash rate, which is twice as high as the rates paid by toll tag consumers.
Unfortunately, the change won’t affect the NTTA’s collections policy in any other way and it will not stop consumers without toll tags who do not pay toll bills mailed to their homes from being charged twenty five dollars for every unpaid toll. This is a policy that can turn a week’s worth of tolls into a thousand dollar bill.
The NTTA’s second measure was to appoint an internal auditor as a mediator of some sort, which will be on hand to help frustrated customers who have first complained their way through NTTA customer service hierarchy without a result that they deemed to be satisfactory. The auditor will then review the account and determine if customer service and billing reps have followed their own rules.
Mallory Megan works for Rapid Recovery Solution, a nationwide collection agency. Looking for credit card services or skip tracing? Contact us today.
Generally people that are in debt avidly seek out every way that they can correct this problem and regain their financial independence. These days one of the only ways to get out of debt is to file a bankruptcy. A chapter 13 bankruptcy attorney can assist you with the process of filing for this particular bankruptcy chapter and explain all of the provisions that you must meet in order to be able to do so.
You have two different choices that you will need to make when it comes to filing for a bankruptcy. There are only two chapters there is the chapter 7 bankruptcy and the wage earners bankruptcy that is also referred to as a chapter 13 bankruptcy. This type of plan is referred to as such because the debtor will have to agree to repay a certain amount of their debts back to their creditors over a pre-decided amount of time.
Your debt will not be eliminated until you, your attorney and your creditors have decided upon a payment plan that suits all parties. The plan will normally last for three to five years and after the amount of funds agreed upon has been paid back in full, only then will you be able to consider yourself a debt free individual.
The way this plan works is actually quiet simple. You will be required to choose a repayment plan that works best for you. Generally, individuals opt to obtain a plan that they can afford, there is no need to try to overpay for your debts since this type of plan is made to allow you to pay a fair share of the money that you owe back typically over the course of three to five years.
One of the main reasons why so many people are anxious to file this particular type of bankruptcy is because with doing so they are able to cease any foreclosures from taking place on their property. This means that the debtor will not have to worry about their homes being taken from underneath them, because they are making the right steps to get their debts rectified with haste.
In order to be able to qualify for one of these types of plans there is a certain list of criterion that an individual must meet. First of all, an individual cannot have more than $336,900 in unsecured debt and their secured debt cannot exceed $1,010,650. These provisions must be met before an individual can attempt to apply for this particular chapter of bankruptcy.
Also if the debtor has already been turned down for their bankruptcy claim and 180 days has not passed since they were turned down, they will need to wait until those days have passed before they can attempt to file for this particular plan. Bear in mind that even if you get approved for this plan it is your responsibility to ensure that the payments that you agree upon with your mortgage company are meant in a reasonable time frame.
If you are presently not generating a positive amount of income, then you will not be able to file for this type of bankruptcy. Since you are agreeing to pay your debts back, only people that have the money available to do so will be approved for a chapter 13 bankruptcy.
Hiring a lawyer to assist you with the filing process and the negotiation process will help you get a lower repayment amount that you will be required to render to your creditors. However, it is still your responsibility to ensure that your creditors receive the amount that you agree upon within a reasonable time frame.
Looking for a way to eliminate debts and rebuild your bright financial future? A Chapter 13 Bankruptcy Lawyer will surely be able to assist. Check out our guide on the best Chapter 13 Bankruptcy Attorney in your region .
